ACCESSWAY / TRAINING & CERTIFICATION
Inclusive institutions.
Accessible services.
Stronger communities.
Practical training for public institutions, associations and NGOs of every size. Build staff awareness, improve accessibility, and use AI responsibly to support inclusion.
Human judgement. Practical exercises. Clear boundaries.
CHOOSE YOUR PATH
Build inclusive services.
Support the people delivering them.
Start with the barriers people face when accessing your services, information and spaces. Staff training, organisational recognition and accessibility assessment each need a clear scope and evidence.
01 / INSTITUTIONS, ASSOCIATIONS & NGOs
Equip your staff to include more people.
Flexible training for staff in public and state institutions, small associations and large NGOs. Connect inclusion with everyday communication, services and participation.
View the programme →02 / ORGANISATIONAL COMMITMENT
Turn learning into shared action.
A proposed recognition route for institutions and associations that document staff learning and practical improvements. State the teams, activities and evidence covered—not an unlimited claim.
See what recognition means →THE LEARNING PROGRAMME
AI and accessibility.
Training shaped around your needs.
Choose the topics that fit your institution or association: inclusion and staff awareness, accessibility and responsible AI. Use fictional or permitted public information, never real personal cases.
AI in everyday work
Use AI with confidence.
Keep human judgement.
AI can prepare a draft. People remain responsible for checking the source, protecting privacy and deciding what happens next.
Understand and compare tools
What AI and generative AI do, how tools support text, research, images and audio, and why convincing output can still be wrong.
Give AI a clear, checkable task
Use six parts: task, audience, source, constraints, format and verification. Practise with an invitation, summary or team task list.
Review before using or sharing
Check facts, dates and claims against the source. Recognise bias and instructions embedded in documents. A draft does not authorise a real-world action.
A useful draft, its source and a record of your checks—not just a persuasive AI response.
Accessibility in practice
Notice the barriers.
Make participation easier.
Inclusion starts with how people reach and use your services. Consider access to information, registration, transport, entrances and participation. Ask what adjustment is needed, not for a diagnosis.
Follow the participant journey
Follow invitation, registration, transport, entrance, participation and feedback. Check routes and barriers in advance, communicate access arrangements and agree alternatives where needed.
Make information and services easier to use
Make documents, forms and online information easier to use through headings, meaningful links, contrast, keyboard access and visible focus. Introduce WCAG 2.2 and screen readers such as JAWS and VoiceOver.
Communicate in more than one way
Plain language and Easy Read, captions, hearing loops and augmentative and alternative communication (AAC), including Grid for iPad as an example.
An improved document and a practical participation checklist. A training course is not a full accessibility audit.
ACCESSIBILITY / A WAY OF THINKING
More than a ramp. More ways to participate.
Can a person understand the information, communicate, use a device, access a service and take part with greater independence? These questions guide the learning—not a fixed catalogue of products.
Can I understand and communicate?
Clear information and communication applications. Consider different needs, including autism, Down syndrome and intellectual disabilities, without assuming one solution fits everyone.
Can I use information and devices?
Reading, hearing and other ways to receive information. Consider screen readers, communication support and accessible medical devices with visual or spoken results.
Can I participate with the right support?
Access to services, everyday care, older people, dementia, families and child safety. Think about choice, privacy, support arrangements and the limits of technology.
Themes and examples are selected for the audience. They are not clinical advice, a promise to teach every product, or a guarantee of independence or safety. Technology does not replace professional assessment, supervision or care.
What a participant certificate can confirm
The named participant, programme, learning topics, completion date and the assessment or completion requirements actually met. The final requirements must be communicated before enrolment.
It does not certify an entire organisation, website or service as accessible. No external accreditation is claimed.
ORGANISATIONAL RECOGNITION / PROPOSED ROUTE
Make the commitment visible.
Keep the claim precise.
Recognise documented learning and follow-through—not an untested promise that every part of an organisation is accessible.
A clear evidence trail
- Agree the scope
Identify the teams, activities and training covered.
- Document learning
Record participation and the completion requirements actually met.
- Plan improvements
Set practical actions, responsible people and review dates.
- Review before renewal
Review evidence and changes. Recognition should not renew automatically without checking its conditions.
Organisational recognition is not accredited certification, a legal compliance guarantee or proof of full WCAG conformance. A separate assessment is needed to evaluate specific accessibility requirements.
A SEPARATE SERVICE
Need evidence about
actual accessibility?
Define a scoped accessibility assessment. Agree what will be tested, against which criteria, using which methods—and report the limitations.
Review the next step →- 01
Define the target
A specified website, document set, user journey or physical setting—not an undefined organisation-wide claim.
- 02
Test and record
Use relevant checks and user tasks. State what was tested, the findings and what remains untested.
- 03
Improve and recheck
Prioritise barriers, document fixes and verify the agreed scope again.
A PRACTICAL EXAMPLE
Six parts of a clear AI instruction
A prompt is the instruction you give AI. Use fictional or permitted public information, then check the result against its source.
- Task: Write a clear invitation to a workshop.
- Audience: People with no previous knowledge of AI.
- Source: Use only the approved workshop information provided.
- Constraints: Do not invent facts. Use plain language.
- Format: A short email with a subject and a clear next step.
- Verification: Flag missing information and check dates against the source.
A clear prompt does not guarantee a correct answer. Human review remains essential.